Last updated: January 2025
1. Who we are
Suncharge Limited (“we”, “our”, “us”) is a company registered in Scotland. We are an MCS-certified UK commercial solar installer, designing, installing, and maintaining rooftop and ground-mount solar PV, lithium-ion battery storage, and EV charging for businesses across the United Kingdom.
2. Information we collect
We may collect the following personal data when you interact with us:
- Name, job title, and contact details (email, phone number)
- Company name, address, and registration number
- Site information including roof photos, electricity bills, half-hourly load data, and DNO connection details
- Correspondence and communications with our team
- Website usage data collected via cookies and analytics tools
3. How we use your information
We use your personal data to:
- Carry out site surveys and produce solar, battery, and EV-charging designs
- Submit DNO grid applications (G99/G100), MCS sign-off, and SEG export registrations on your behalf
- Communicate with you about your project, installation, and aftercare
- Send relevant solar industry updates and service information (with your consent)
- Comply with legal and regulatory obligations
4. Legal basis for processing
We process your data on the following legal bases: performance of a contract, legitimate business interests, compliance with legal obligations, and where applicable, your consent.
5. Data sharing
We share your data with Distribution Network Operators (DNOs), the MCS scheme, and your chosen electricity supplier solely for the purposes of grid connection, certification, and SEG registration. We do not sell your personal data to third parties.
6. Data retention
We retain your personal data for as long as necessary to fulfil the purposes outlined above, typically for the duration of your contract plus six years to comply with regulatory requirements.
7. Your rights
Under UK GDPR you have the right to access, rectify, erase, restrict processing of, and port your personal data. You also have the right to object to processing and to withdraw consent at any time. To exercise these rights, contact us at hello@suncharge.co.uk.
8. Cookies
Our website uses essential cookies to ensure functionality and analytics cookies to help us understand how visitors use the site. You can manage your cookie preferences through your browser settings.
9. Contact
If you have any questions about this policy, please contact our Data Protection Officer at hello@suncharge.co.uk or write to Suncharge Limited, [Registered Address], United Kingdom.